When booking an appointment, we hear clients often asking these questions. So I’m here to clear a few things up for you. It can be hard to know what to book or what to expect if you’ve never been to our spa, let alone any spa! Take a look through these frequently asked questions, as they may help guide you in your booking request:

What’s the difference between a nail technician and a licensed esthetician?

The Spa Magnolia has a staff of talented Licensed Estheticians who have each completed extensive and detailed schooling and training. Estheticians or Spa Therapists are trained in all aspects of skin care including skin composition of the hands and feet. They are able to answer questions and recognize issues such as fungus, ingrown nails, diabetic related symptoms, etc. With a 1200 hour minimum course they are trained not only in nail services but also massage, facials, body treatments and often waxing and tinting as well. The knowledge of spa techniques, holistic treatments, products, equipment and hygiene are supported by an understanding of basic anatomy, chemistry and physiology. A nail tech may have only taken a 200 hour course or even simply been trained by the establishment where they work.

What do you use to clean your tools?

The Spa Magnolia uses a medical grade autoclave to disinfect and properly sterilize all metal implements used in manicures and pedicures. One time use files and buffers are yours to keep following the service. We are committed to a high standard of health and safety not only for our clients but for our staff as well.

Can I do a facial if I’m pregnant?

Absolutely! All of our traditional, topical facials offered are safe for pregnancy. We don’t use any pure essential oils directly on the skin and any products containing essential oils are diluted enough not to cause any harm. We do our facials on our massage tables and are happy to add extra support or sit the table up to ensure your comfort. Please note, we follow the protocol of Hydrafacial Company and do not recommend Hydrafacials during pregnancy.

Do I need to choose a facial before coming in?

The short answer is no you do not! If you are interested in one of our traditional, topical facials, we can book you in for a 60 Minute Customized Facial. This way, we will have you fill out a skin health profile upon arrival and your esthetician will do a brief consultation to help decide which of our options is the most beneficial to your skin type and skin concerns. If you are looking to book the Hydrafacial this must be specified at the time of booking although boosters can be decided at the time of treatment.

How far in advance should I book?

To ensure we have availability for your desired services, we recommend booking 2-3 weeks in advance for Saturdays and Sundays and 1 week in advance for week days. Weekdays are generally flexible for 60 minute or less appointments. Depending on the day, we may have more availability or cancellations so definitely feel free to call for appointments on the day of – you never know!

What should I wear to the spa?

For any body and facial treatments, we are happy to provide you with a locker, robe and sandals. If you are booked in for a pedicure, we recommend shorts or pants that are easy to roll up as well as bringing sandals or flip flops to allow your polish to dry naturally afterwards.

What do I wear under my robe?

You absolutely, 100% must get naked. Just kidding! 😉 You will be professionally draped on the massage tables during your treatment at all times to ensure your privacy and comfort. Some clients like to completely disrobe where others are more comfortable leaving their undergarments on.

What’s the difference between a massage practitioner and an RMT?

Registered Massage Therapists (RMTs) have attended specific massage schools to gain their provincial designation and are trained in all types of massage. A minimum of 2200 hours is required to complete the education required. If you are looking to claim your massage for health care benefits, you must request an RMT at the time of booking. Our wonderful massage practitioners have between 1500 and 2200 hours of training but either attended a different type of school or received their designation in a different province that did not transfer to BC. If you let us know what type of massage you are looking for, we can ensure to book you with the right person.